Fiber Optics Explained For The Rest Of Us

The Principle of fiber optics is based on transmission of data by means of light. Concept of fiber optics was first conceived by Claude Chappe in 1790’s. His idea for fiber optics was based on an optical telegraph concept invented by Graham Bell also tried the means to send information by the atmosphere but did not succeed. Finally, fiber optics emerged with the onset of new era based on the principle of total internal reflection which is a distinct quality of light rays.

Fiber optics emerged and grew into more advanced phase due to requirement from radio and telephone engineers. These engineers required more bandwidth for data transmission. Thus these engineers had been looking out for a medium to transmit data in more reliable and faster form rather than copper cables. They also wanted to avoid the hazards of electric shocks and interference which were a constant problem of copper cables.

Fiber optics had attracted some attention because they were analogous in theory to plastic dielectric waveguides used in certain microwave applications. Finally a technology evolved that used glass or plastic threads to transmit data. Cables involved in fiber optics contain several bundles of glass threads which are capable of transmitting data in modulated form.

With the onset of fiber optics and fiber optic cables data started to transfer faster as fiber optic cables have greater bandwidth than metal cables and are more resistant to external interference. Lighter and thinner fiber optic cables readily transfer data in digital form rather than analogue form. This technology is most useful in computer industry which now forms an integral part of telephone, radio and television industry.

Telecommunications applications of fiber optics use flexible low-loss fibers, using a single fiber per optical path. Along with the communication industry fiber optics plays an important role in medical and industrial applications also. Many medical appliances like endoscope use the principle of fiber optics. Industrial applications viz. in television industry use the principle of fiber optics to obtain flattened images in cathode ray tubes.

Fiber optics yield distortion free data transmission in digital form. The audio waves transmitted via principle of fiber optics deliver accurate signal transfer. Fiber optics is also useful in automotive and transportation industry. Traffic lights, organized and scrutinized highway traffic control, automated toll booths, etc. are some of the benefits of application of fiber options in the transportation mechanism.

Cable TV companies and Internet Service Providers equivocally find fiber optics indispensable in their industry. Fiber optics provides tamper free, high bandwidth and larger data carrying capacity to the service providers. This eventually leads to better consumer satisfaction.

Unlike copper wire system fiber optics do not use and electrical form to carry data. The use of light gives a competitive edge to fiber optics over regular data transmission options. But eventually use of fiber optics is very expensive as compared to copper cabling system.

Donald Trump – Why Acn

Donald Trump and ACN have a contact in place that gives ACN the privilege of mr. Trump’s endorsement of their business. There is no doubt that Trump is getting paid a substantial amount of money to endorse ACN, but on the other hand its a fair assumption to make that he would not be endorsing ACN if the company was not a great company.

However, Donald Trump has no intention of joining ACN even though it’s a good business opportunity. If it really is that great how come he has not signed up as a distributor yet? Of course because he already has a lot of business going on and he has leverage already with all the different enterprises he owns and the many real estate buildings. Network marketing is in my opinion best place to be for the little man. If you don’t have billions to invest like Donald Trump or just millions to invest, this is a fantastic place to be and you can start leveraging as the rich does it for a onetime fee of just 499 dollars.

Donald Trump endorses ACN, the financial aspect of the business, because thats what ACN is – a business. Make no mistake about it. ACN is in business to make money, and apparently they are very good at that. Not once have ACN changed the compensation plan for something worse for the distributors and they have never borrowed any money or joined up with venture capital funds. Donald Trump had one of his best financial supervisors and one of his fantastic lawyers to look into ACN. What he found I cannot tell you, because I don’t know, but he claims to have said: “I want a piece of that company”, when he saw the report. Again Donald Trump thinks like a millionaire and has no intention of joining ACN.

The point is that ACN makes money, but still the vast majority of the distributors don’t. Not due to lack of effort or because they don’t have a big enough reason why. Simply because ACN, like most network marketing companies, teaches old school traditional marketing techniques; talk to friends and family, home meetings, 3-way calling and what have you. These techniques have a 97% statistical proven failure rate in the network marketing industry. Donald Trump endorses ACN as a company and the balance sheet, not the marketing techniques they teach their distributors. They do not work for the majority of the distributors, in fact in the network marketing industry it only works for 3-5 %.

English Speaking Jobs In Germany

The job market in Germany can be considered a little biased because more priority is given to German speakers in place of English speakers. Though English is considered as an essential language in many jobs that are being offered in Germany, but to ensure deep footings you have to have a complete know how of German language too.

Jobs in Munich, Germany

Many companies in Munich offer jobs for English speaking professionals. Companies like Expedia Inc which deals in press and communication, Frog Design, Red Hat, Apple, Microsoft Deutschland GmbH (Cloud Computing) sales consultant, Cisco systems and many more companies provide job opportunities to English speaking professionals. To give you an idea here is the sample of job description.

Company: Frog Design-Munich, Germany
Design and multi media- Senior Visual Designer
Job type: full time
Experience: 6-10 years
Education: Masters or equivalent
Language skills: German and English

Jobs in the rest of Germany

Germany provides wide range of job opportunities in a number of sectors. To start with, jobs in Finance sectors are abundant for English speaking professionals. Job seekers can apply as Sales representative, customer care executive, Personal Assistant, finance manager and legal secretary. In administration as well the applicants can apply as personal assistants and legal secretaries.

If you are looking for jobs in German banging sector, you have to be a strong bilingual for that. For securing a job in German banking, you need to have full command in both German and English language.
Jobs in telecommunication are also in abundance for English speaking job seekers. You can apply as Field service engineer, software developer for mobile device, sales engineer or wireless technical support engineer. Marketing sector has as well has a lot of opportunities for English speakers for instance you can be employed as sales representative, personal assistant, account manager or sales manager. Siemens, SAP Bosch, BMW, Deutsche Bank, BASF, Allianz, Diamler, Volkswagen and Bayer are some of the famous companies in Germany.

Taxation

Taxation in Germany is progressive in nature, higher payable taxes for higher income groups. Income tax in Germany is divided in to seven categories i-e income from businesses, self employed work, employed work, capital income, property income, agriculture/forestry and others. Tax rate is from 0-45%. Individuals who are residing in Germany are liable to pay tax, both income tax and tax on all sources of money that the individual earns from abroad.

Broadcasting Pioneer Dzrh Turns 69 By Susan Isorena-arcega

years ago, at exactly 6 in the morning, announcer Hal Bowie took his seat before a microphone in a little studio at the top of the Heacock Building in Escolta, and bid his unseen audience good morning. Thus was born the fourth commercial radio station to operate in Manila. In just a few years, with the entire Philippine archipelago caught in the maelstrom of the Second World War, the fledgling station – which took the call sign KZRH – would buck the challenge of history and remain as the only surviving radio station in the country.

Its auspicious beginnings as the mouthpiece of one of the largest department stores in the Pacific must have laid the groundwork for the stations commercial viability all these years a major factor in the survival of the so-called stepchild of media arts.

New as it was, KZRH management led by Bertrand Silen was not just armed with the technical know-how in radio operations, but likewise had fundamental marketing knowledge down pat. They knew what radio listeners liked and disliked.

Musical variety shows, comedy skits, and short newscasts were the order of the day. Jazz and ballads became standard fare. Together with American wit, the English language spread. KZRH found itself as an advertising medium, with sponsors like Purico underwriting specific shows which carried their names. Apart from 15-minute blocktime sold to advertisers, commercial spots mixing announcements with music were also produced. KZRH found itself amidst lucrative times.

Then came the grim shadow of war. The Japanese Imperial Army took over the sophisticated equipment, which eventually got blown sky-high by the Americans. And while Silens staff considered the best in the Far East found themselves either in Bataan, at the internment camps of Santo Tomas and Los Banos, within the guerilla movement, or simply felled by enemy bullets, plans for the rebirth of KZRH upon liberation were kept alive.

Upon being released, Silen sought help from the National Broadcasting Company in New York to secure new transmitters, and with the Elizalde family financing the new operations at the Insular Life Building on Plaza Cervantes, KZRH was back on the air under the auspices of Manila Broadcasting Company on July 1, 1946 just in time to cover the inauguration of the new Republic.

Soon after, the International Telecommunications Union adjusted the call letters of Philippine radio, and all allusions to the western United States through the letter K were removed. Until today, all radio stations in the Philippines begin with the letter D.

What followed in the next three decades is now collectively known as the golden years of Philippine radio. Programming flourished and a new breed of radio personalities became cultural icons. As the recording industry grew, the live orchestras of yore soon gave way to music on vinyl. Cover versions and Disc Jockeys came into being. Radio dramas hit an unprecedented boom, eventually translating to the celluloid screen.

Lina Flors immortal Gulong ng Palad, which debuted in 1949, led a slew of soap operas that filled the airlanes in the mornings and afternoons. Because they had the housewives and sometimes the rest of the domestic mnage as captive audiences, these dramatic serials were strongly supported by major advertisers whose sales messages got very close attention through each saga. Radio dramas picked up on domestic relations, but also featured action, adventure, horror, and even murder-mysteries. Appealing to the imagination as well as to real-life need, DZRH secretaries fondly remember some callers even insisting on speaking to Ginang Hukom herself.

Indeed, DZRH easily adopted the habit of setting trends and institutionalizing them. Sportscasting dean Willie Hernandez, the networks comptroller in the mid-fifties, lent his voice to sports coverages and in so doing, made legendary Filipino basketeers like Carlos Loyzaga, Francisco Rabat, and Luis Lorenzo household names.

The feisty commentator Rafael Yabut, also had his sterling years with DZRH. Starting out as the station electrician, he rose through the ranks to become the stations PR man. Loyal fans kept glued to their radios when he hosted the game show Ruleta Musikal. On the top-rating Tayoy Mag-aliw, Yabut dwelt on government and politics, family values, trivia, and entertainment.

But it is easily Dely Mapayo who has been – up to this day – the most widely known personality behind the microphone at DZRH. Her easy chatter, contagious laughter, and sparkling wit won her sponsors and hosts of listeners through her careers work. From the PMC-backed Tugtugin Natin to Himig Panghapunan in vintage years, and eventually the starkly simple Tiya Dely, which DZRH still airs today, the lady and the station have remained synonymous for over 50 years. Radio quiz shows also emanated from the DZRH studios. In Spell-to-Win, household appliances were at stake for someone who could spell words like bouillabaise. On Best of the Band, popular crooner Bimbo Danao tried to stump the audience with his original game format a-la name that tune. And on Palmolives Knowledge Unlimited, even listeners contributed questions such as what war took place in 1812?

The Vicks Variety show opened doors for a new program format that addressed Tagalog-speaking audiences with pop-concert presentation of Philippine music. Singer Jimmie Navarro who won the DZRH radio popularity poll, replaced Mystery Singer Cecil Lloyd and teamed up with Priscilla in performing a new romantic duet every week. While listeners wrote to request old favorites, new compositions were also introduced to the public.

Letter-sending, has indeed, contributed greatly to the way DZRH developed over the years. Ira Davis, who produced the long-running programs of Philippine Manufacturing Company, patiently read through thousands of letters that came in every week. The notes were routed to management and gave them firsthand information on what sort of radio entertainment even commercial copy that listeners preferred. And the advertisers took note of those market preferences.

In later years, DZRH received more immediate feedback — through the telephone, through pocket pagers, through mobile technology, and today, through cyberspace. But the formula remains the same: innovate…improve…listen…keep the pulse. And decades hence, the station which survived the horrors of war is also surviving the competition. DZRH as the flagship station of Manila Broadcasting Company is proud to be the purveyor of news as it should be delivered, adhering to the highest standards of broadcasting excellence in the country. It continues to be a witness to Philippine history as it unfolds, and yet remains faithful to the mandate of fair and responsible journalism. In 1986 it was the only station that aired nationwide a detailed account of the ouster of President Ferdinand Marcos. Three years later, DZRH reporters found themselves risking life and limb to keep the public abreast of the attempted coup detat, and manifesting its spirit of compassion to wounded rebel soldiers.

DZRH today boasts of veteran radioman Joe Taruc anchoring the DZRH team in defining the public affairs program genre from the Pinoy perspective. Despite the seeming erosion of the morning news by the telemagazines, Taruc remains confident that nothing beats the immediacy of radio.

DZRH News Director Andy Vital, on the other hand, has taken new media by the horns for the stations benefit. Internet radio and live chats are used to maximize the stations accessibility to audiences both here and abroad. He has also encouraged popular DZRH announcers like Ruth Abao and Rey Sibayan to maintain individual blogs. And with his iconic colleague Lakay Deo Macalma seemingly attuned to the secret lives of public figures and celebrities alike, vigilance in good governance through reports from his bubwits is still in keeping with the stations mien for popular entertainment. But perhaps it is in the field of public service where DZRH has truly earned its merits. Through Operation Tulong – the stations socio-civic arm first launched in 1978 — corporate social responsibility and anonymous Samaritans work hand in hand. Armed with their credo of Serbisyong Bayan, DZRH responds to the needs of the ordinary man-on-the-street with the same compassion and determination it devotes to massive disaster-relief operations, through networking support from advertisers, NGOs, and government agencies.

On its 69th anniversary, DZRH will conduct a medical-dental mission in cooperation with the Philippine Medical Association, Gat. Andres Bonifacio Medical Center, the Department of Health, the Philippine Air Force, the Philippine Charity Sweepstakes Office, PAGCOR, and other generous donors. DZRH has also invited the Optometrists Association of the Philippines to provide free eye examinations, with MBC donating 500 free eyeglasses. Teaming up with Islands Exhibit Link, the station will likewise hold a two-day Job Fair, with more than 40 participating companies and recruitment firms providing domestic and international work opportunities. DZRH has also invited the Public Attorneys office, Batas Barangay, and their network of lawyers to provide free legal assistance. And for those availing of these public service offerings, DZRH is also serving free porridge (lugaw) as a gesture of unity with the masses who have supported them all these years.

Over a decade ago, the station embarked on a One Nation, One Station initiative, expanding its coverage to an unprecedented 97% of the Philippine archipelago. To date, DZRH is the only station in the country that is on the air nationwide 24/7 on stereo-quality, simulcast via satellite to relay stations in key provincial cities. Through all these, DZRH and the top brass at Manila Broadcasting Company have remained fully cognizant of their target listeners and have used this to master their programming thrust. They have convinced advertisers to support their efforts at activation and integration in reaching mass audiences. DZRH taps into the consciousness of the Pinoy, takes inherent socio-cultural phenomena like fiestas, raffles, and machismo sports. . . and actively makes them tick. At the same time, through creative thinking by the staff and high-quality execution by their announcers, DZRH has translated traditional broadcasting techniques like talk-radio and soap operas into productive and impacting forms of integration or product placement that have become increasingly more efficient in moving brands across a complex media landscape.

But it is the way DZRH announcers today relate to their listeners that truly spells the difference. It is a legacy handed down through generations of broadcasters who knew their audiences. It is foresight brought about by the changing of the times. It is a style acquired through personal interaction with the man-on-the-street. And it is a mantle of leadership, new experiences, and empathy toward mankind brought about by having made it through 69 years.
Congratulations, DZRH kaunaunahan sa Pilipinas!

Using Metrics To Motivate Call Center Agents

The latest generation of call center software allows organizations to monitor agent and department performance at a level that would have been impossible ten or twenty years ago. However these tools are not just for management use. Call center reports provide valuable motivators to agents, inspiring them to excel and boost the center’s productivity.

Giving Agents Control

When agents become isolated, their performance suffers. A workday becomes an endless series of phone calls. There is no sense of progress other than the ticking of the clock, and the only goal is to get through the day. Morale drops. Service quality drops. Customers become unhappy. It’s a death spiral.

Live call center reports allow agents to see how the department is performing in real time. Phone calls are no longer isolated incidents, but rather pieces of an overall flow of call volume. The agent is not alone, but part of a team. Employees can see how individual efforts affect hold times, queue lengths and other statistics. As the number of calls climb they can put in an extra effort, and as call volume falls agents can relax and take a breather.

It’s Like A Game

Goals are an important element of motivation. They allow us to “win” at whatever we are doing, providing a sense of accomplishment. Realistic and achievable objectives improve employee productivity by adding an element of fun to the workday, without undermining the professionalism needed in the position.

Service departments use call center reports in this manner. Agents work to keep queue lengths and hold times below certain levels. They are prompted to work harder to win at the customer service game. Agents take it upon themselves to work harder when needed rather than needing to be browbeaten by management. This internal motivation is an invaluable part of a productive and happy service team.

Service First

There are two things to keep in mind when using call center reports as motivational tools. First, it’s all about customer service. The reason we want to get hold times or queue lengths down is not that it makes our reports look good. It’s because a caller who gets to a human being faster is going to be a happier customer. However when we become so obsessed with getting our numbers down that we hang up on customers before the problem is resolved, we’ve lost sight of the true goal. Agents still need to provide exceptional service to each caller.

The second thing to remember is the motivational benefits of call center reports are lost when we use those statistics to punish rather than encourage. When an agent is not meeting standards something needs to be done, but reprimands and threats often simply lower morale while providing only a token increase in productivity. Low morale service agents may take their bad moods out on customers. Find a positive way to inspire low-productivity employees to work harder.